Yes, we most certainly can! Google reviews can be extremely damaging to any business’ reputation, cause a loss of confidence from both current and prospective customers and clients. With a loss of confidence comes a loss of revenue and profit.

Most businesses, especially small businesses in Australia, rely on their reputation, and, in the age of modern technology and the internet – their online reputation, to generate a living.

It is for that reason that it is extremely important to protect your business’ online reputation as soon as possible when you become aware of a Google review that is damaging to your business and your online image. The quicker you act, the quicker you can preserve and protect your business’ reputation, and your livelihood.

Yes. Defamation on social media is now a regular occurrence throughout Australia. The ability for people to publish statements and therefore, defamatory statements, to their friends and family, wider social circle, community, and the world at large is easier than it has ever been.

Because of social media like Facebook, Instagram, TikTok and Whatsapp, and other forms of popular social media platforms or instant messaging apps, we are often asked to provide advice on how to deal with defamatory material arising on these platforms, and many others.

Of course! The media and journalists have always been responsible for a large number of defamation cases, and they will likely continue to be sued by individuals all around Australia and the world for the things they publish. Recent examples in Australia include Bruce Lehrmann’s case against Lisa Wilkinson and Network Ten; Ben Robert-Smith’s case against the Australian Broadcasting Corporation and many others!

Privacy law is the law which determines the rights and obligations of both businesses and individuals with respect to how private information is to be kept, stored, accessed, altered and, where it has been seriously breached, the right to obtain relief since the passage of the new serious invasion of privacy, a statutory cause of action introduced with amendments to the Privacy Act 1988 (Cth) in early 2025.

Privacy law is complex and is likely to undergo further reviews and amendments in years to come.

Commercial litigation is the process of resolving commercial or civil disputes of various kinds through formal court processes. Litigation is often complex, involving different laws and court rules which must be complied with, to ensure the court process runs smoothly and efficiently.